Refund policy

RETURN AND REFUND POLICY

The Syma Closet does not accept returns or offer refunds. An exchange is available only if the product is received damaged or defective.

NO CHANGE-OF-MIND RETURNS

Returns or exchanges are not available for change of mind, dislike of the product or design, colour preference, or any other personal reason.

EXCHANGE ELIGIBILITY

An exchange will be considered only if the product is received damaged or defective.

The product must remain unworn, unused, in its original condition, and with all tags intact.

To report a damaged or defective product, please contact The Syma Closet immediately through WhatsApp at +91 9153844905 or through the customer support details available on our website.

COLOUR VARIATION

Slight differences between the product colour shown in photographs and the colour seen in person may occur due to photoshoot lighting, device display, and screen settings.

Minor colour variation is not considered damage or a defect and does not qualify for return, refund, or exchange.

REFUNDS

Refunds are not available under the current policy. An eligible damaged or defective product will be resolved through an exchange only. No cash refund or return will be provided.

SHIPPING CHARGES

Any shipping charges paid or applied to an order are non-refundable.

EXCHANGE SHIPPING

The shipping method and applicable cost for an approved exchange will be communicated by our customer support team on a case-by-case basis. Free reverse pickup should not be assumed unless specifically confirmed by The Syma Closet.

The Syma Closet reserves the right to review the condition of the product before approving an exchange.